Optima Webdesign

Terms & Conditions

Please read these terms carefully before using our services.

Last Updated: December 28, 2025

1. Acceptance of Terms

By accessing and using the services provided by Optima Webdesign ("we," "us," or "our"), including our website, CRM tools, and WhatsApp automation integrations, you ("Client" or "User") agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Services

Optima Webdesign provides the following services:

  • Custom Website Design and Development (Next.js, WordPress, etc.).
  • Customer Relationship Management (CRM) Software access.
  • WhatsApp Business API integration and automation tools.

3. Acceptable Use (WhatsApp Policy)

You agree to use our WhatsApp integration services strictly in accordance with Meta's Business & Commerce Policies. You are strictly prohibited from:

  • Sending unsolicited bulk messages or spam (marketing) without user consent.
  • Using the service to distribute illegal, offensive, or harmful content.
  • Violating the intellectual property or privacy rights of others.

Violation of this policy will result in immediate termination of your account and service without refund.

4. Payment and Billing

Services are billed on a project basis or monthly subscription (for CRM/SaaS). All payments are non-refundable once the service/project has commenced, unless explicitly stated otherwise in a separate service agreement. Failure to pay may result in suspension of services.

5. Limitation of Liability

Optima Webdesign shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. We are not responsible for any bans or blocks imposed by third-party platforms (e.g., WhatsApp/Meta) due to your violation of their policies.

6. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Contact Information

For any questions regarding these Terms, please contact us:

Optima Webdesign

Email: korinikhil2005@gmail.com

Address: Bapunagar, Ahmedabad, Gujarat

© 2026 Optima Webdesign. All rights reserved.