Shipping & Delivery

Optima WebDesign provides digital services delivered electronically; no physical goods are shipped. Deliverables include design files, source code, credentials, and live deployments, shared via secure online channels specified in project documents.

• Modes: Email, secure links (Drive/Dropbox), Git repositories, project tools, or deployment to client hosting.
• Formats: Figma/PSD/PNG/SVG assets, HTML/CSS/JS bundles, Next.js projects, CMS exports, docs, and credentials as applicable.
• Security: Credentials are shared via encrypted channels or password managers upon request.

• Design concepts: typically 3–7 business days per scope block after intake and access receipt.
• Front‑end builds/integrations: typically 1–3 weeks depending on complexity and approvals.
• Small changes/bug fixes: typically 1–3 business days within retainer SLAs.
• Timelines are indicative and may adjust based on scope, approvals, and third‑party dependencies.

• Staging or preview links are provided for review prior to final handover.
• On acceptance or milestone sign‑off, final files/repos are shared and/or deployments are made to production.
• Admin/editor access and credentials are transferred or created as agreed in the Statement of Work (SoW).

• A deliverable is deemed delivered upon successful access being provided to the agreed location (e.g., repo, drive, or live URL).
• If no issues are reported within 5 business days of delivery notice, the deliverable may be considered accepted for billing and scheduling purposes.
• Any defects reported within the review window are triaged and resolved per the SoW and support terms.

• Delivery notifications are sent via email from optimawebdesigns12@gmail.com with links or deployment details.
• Progress is tracked in the agreed project workspace (e.g., Jira, Trello, Asana, or email threads).
• Versioning is maintained via Git or documented changelogs for each release.

• Delays may occur due to pending inputs: content, brand assets, approvals, or third‑party account access.
• External outages (hosting/DNS/CDN/payment gateways) may impact delivery schedules; such events are outside direct control.
• Revised timelines are communicated promptly upon identification of dependency‑driven impact.

• Revisions are handled per the SoW’s included rounds; additional changes may be billed separately.
• Change requests affecting scope or integrations may require updated estimates and timelines.
• Post‑delivery tweaks within warranty/support windows are addressed under support terms.

• Delivery relying on third‑party services (domains, hosting, CMS, plugins, APIs) follows those providers’ availability and policies.
• Account ownership for third‑party services remains with the respective account holder; administrative roles and transfers are coordinated during handover.
• Licenses or subscriptions procured for the project are documented, including renewal responsibility.

• No courier, postal, or physical shipment is provided or required for services.
• Any references to “shipping” in invoices or portals refer to electronic delivery milestones.
• For compliance, communications capture timestamps and links as delivery proof.

Shipping & Delivery Desk — Optima WebDesign
Email: optimawebdesigns12@gmail.com
Address: Hirawadi, Mahaveer Nagar